186bet Privacy Policy – Your Data Protected

1. Who Is the Data Controller

For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), the controller of personal data collected through the 186bet platform is the company that operates the website 186bet.best. The controller is responsible for determining how and for what purposes users' personal data is processed.

For questions, requests, or to exercise your rights under the LGPD, you may contact 186bet's Data Protection Officer (DPO) by email at contato@186bet.best, with the subject line "Privacy — LGPD", or directly through the 24-hour support chat available on the platform.

This Privacy Policy reflects 186bet's commitment to transparency in the handling of personal data. It is written in plain, straightforward language because we believe every user has the right to understand what happens with their information — no legal background required.

2. Data We Collect

186bet collects different categories of personal data depending on how the user interacts with the platform. Each category is detailed below:

2.1 Registration Data

Provided directly by the user at the time of registration:

• Full name;
• CPF (Cadastro de Pessoa Física);
• Date of birth;
• Full residential address (street, number, complement, neighborhood, city, state, ZIP code);
• Email address;
• Mobile phone number;
• Password (stored in encrypted format — 186bet does not have access to your password in plain text).

2.2 Identity Verification Data (KYC)

Required before the first withdrawal, in compliance with anti-money laundering regulations:

• Copy of a government-issued photo ID (RG or CNH);
• Recent proof of address (utility bill for electricity, water, or phone, or a bank statement issued within the last 90 days);
• In specific cases, a selfie with a government-issued ID may be required for identity confirmation.

2.3 Financial Data

Related to transactions carried out on the platform:

• Pix key registered for withdrawals;
• Deposit and withdrawal history (amount, date, method, status);
• Bank used (Nubank, Itaú, Bradesco, Banco do Brasil, etc.).

Credit or debit card details are not stored on 186bet's servers. This data is processed directly by certified payment gateways that comply with the PCI-DSS standard.

2.4 Usage & Behavioral Data

Collected automatically during platform use:

• IP address and approximate geographic location;
• Browser type and version;
• Operating system and device model;
• Pages visited and session duration;
• Betting history and games accessed;
• Access log records with date and time stamp.

2.5 Communication Data

Generated when the user interacts with support:

• Live chat conversation transcripts;
• Emails sent to official 186bet channels;
• Records of complaints and resolutions.

3. How We Use Your Data

186bet uses users' personal data exclusively for the purposes listed below. No data is used in any way inconsistent with these purposes without the user's consent:

186bet does not use user data to build psychological profiles, to discriminate based on sensitive characteristics, or for any purpose that could harm users' legitimate interests.

4. Legal Bases for Processing (LGPD)

All personal data processing carried out by 186bet is grounded in at least one of the legal bases set out in Article 7 of the LGPD. The main legal bases applied are:

• Contract performance (art. 7, V): processing necessary to create and maintain the user's account and to handle bets, deposits, and Pix withdrawals — without this data, the service cannot be provided;
• Compliance with legal obligation (art. 7º, II): identity verification (KYC), reporting information to COAF (Financial Activities Control Council), and compliance with judicial or regulatory orders;
• Legitimate interest (art. 7, IX): fraud prevention, platform security, behavioral analysis for detecting multiple accounts, and technical performance analysis — always ensuring that users' interests are not adversely affected;
• Consent (art. 7, I): sending marketing communications and promotions via email or SMS — users may withdraw this consent at any time through their account settings or by clicking "unsubscribe" in any email received.

5. Sharing Data with Third Parties

186bet does not sell users' personal data. Sharing occurs only in the cases described below and always with appropriate contractual safeguards:

5.1 Payment Partners

To process financial transactions, 186bet shares only the strictly necessary data with payment processors — such as the institutions that operate the Pix system (Banco Central do Brasil), credit/debit card operators, and platforms like PicPay and Mercado Pago. These partners are contractually required to use the data solely to process the specific transaction.

5.2 Technology Providers

186bet uses cloud infrastructure providers, fraud analysis services, and customer support platforms. These vendors act as data processors, operating under contract with 186bet, and may only process data in accordance with the instructions they receive. All contracts include data protection clauses aligned with the LGPD.

5.3 Legal and Regulatory Obligations

186bet may be required to share data with Brazilian authorities in specific circumstances:

• Court orders issued by Brazilian courts;
• COAF requests for investigation of suspected financial transactions;
• Receita Federal audits related to tax obligations;
• Police or public prosecutor investigations that are duly substantiated.

In such cases, 186bet shares only the data specifically requested and, whenever legally permitted, notifies the user about the request.

5.4 Game Providers

To enable live casino games, slots, and crash games, minimal session data is shared with the content providers integrated into the platform. This data is limited to what is strictly necessary to identify the gaming session and never includes CPF, identity documents, or payment information.

6. Data Storage and Security

186bet users' personal data is stored on high-security servers located in data centers with internationally recognized certifications. The key security measures in place include:

• Encryption in transit: all communication between the user's device and 186bet's servers uses the TLS (Transport Layer Security) protocol, preventing data interception;
• Encryption at rest: sensitive data stored in 186bet's databases — including registration information and KYC documents — is encrypted;
• Access control: only staff members with a proven need have access to personal data, and all access is recorded in auditable logs;
• Two-factor authentication: available to user accounts that want an extra layer of protection when signing in;
• Continuous monitoring: automated systems monitor the platform 24 hours a day to detect unauthorized access attempts or anomalous behavior;
• Incident response plans: in the event of a data breach that could put users at risk, 186bet will notify the ANPD (Autoridade Nacional de Proteção de Dados) and the affected users within the deadlines established by the LGPD.

7. Data Retention

186bet retains users' personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by specific legislation. The retention criteria applied are:

• Active account: data is retained for as long as the account remains active and for the period necessary to fulfill contractual and legal obligations;
• After account closure: identification data and financial records are retained for up to 5 (five) years, as required by Brazilian tax legislation and COAF regulations;
• KYC Documents: retained for up to 5 years after account closure, in compliance with Law No. 9,613/1998 (Anti-Money Laundering Law);
• Access logs: retained for up to 6 months, in accordance with the Marco Civil da Internet (Law No. 12,965/2014);
• Marketing communications: deleted immediately upon withdrawal of consent by the user.

Once the legal retention periods have been met, data is securely disposed of using methods that prevent its recovery or misuse.

8. Your Rights as a Data Subject

The LGPD grants personal data subjects a set of rights that 186bet is committed to respecting and upholding. You may exercise any of the rights below at any time, free of charge:

To exercise any of these rights, reach us via the 24h support chat or by email at contato@186bet.best with the subject line "LGPD Rights — [your right]". 186bet will respond within 15 (fifteen) business days, as required by law. In complex cases, this deadline may be extended by an additional 15 days, with prior notice to the user.

If you feel that 186bet has not adequately responded to your request, you have the right to file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados) through the gov.br portal.

9. Cookies and Tracking Technologies

186bet uses cookies and similar technologies to enhance the user experience on the platform. A cookie is a small text file stored on your device when you visit a website. The cookies used by 186bet fall into the following categories:

9.1 Essential Cookies

Required for the platform's basic operation — session authentication, bet slip management, language preferences, and security settings. These cookies cannot be disabled without affecting site functionality. They do not collect personally identifiable information beyond what is needed for the session.

9.2 Performance and Analytics Cookies

These allow 186bet to understand how users interact with the platform — which pages get the most traffic, where loading errors occur, and how users navigate between sections. All data collected is aggregated and anonymized. You can disable these cookies in your browser settings without losing any core functionality.

9.3 Functionality Cookies

These remember your personalized preferences — such as favorite games, odds display settings, and notification preferences. Disabling them won't prevent you from using the platform, but some preferences may need to be reset each session.

9.4 Cookie Management

You can manage or block cookies at any time through your browser settings (Chrome, Firefox, Safari, Edge). Most browsers let you view which cookies are active, block cookies from specific sites, and clear stored cookies. 186bet's cookie preference panel is also accessible from the site footer.

10. Minors

186bet's services are intended exclusively for individuals aged 18 or older. The platform does not knowingly collect personal data from anyone under 18. The identity verification (KYC) process is designed precisely to confirm that all users meet the minimum age requirement before withdrawals are permitted.

If 186bet determines that a user is under 18 years of age, or that a minor's data was submitted inadvertently, the account will be immediately closed, the data will be deleted, and any existing balance will be handled in accordance with the account closure policy described in the Terms and Conditions.

If you are the guardian of a child or teenager and believe they have created an account on 186bet, please contact us immediately at contato@186bet.best or via the support chat so the matter can be handled as a priority.

11. International Data Transfers

Given the nature of digital platforms, some data may be processed on servers located outside Brazil — for example, when 186bet uses cloud infrastructure or fraud analysis providers headquartered in other countries.

When this occurs, 186bet applies the following safeguards to ensure your data remains protected:

• Contracts with standard data protection clauses aligned with LGPD requirements;
• Assessment of the destination country's data protection standards, with preference given to jurisdictions with legislation equivalent to Brazil's;
• Data transfers limited strictly to what is necessary for the contracted service;
• Contractual prohibition preventing the partner from sharing the data with other third parties or using it for their own purposes.

186bet never transfers personal data of Brazilian users to jurisdictions without an adequate level of protection without the contractual safeguards described above.

12. Changes to This Privacy Policy

186bet may update this Privacy Policy periodically to reflect changes in data processing practices, adjustments to new legal requirements, or improvements to protection processes. The date of the last update is always shown at the top of this page.

Changes that materially affect users' rights — such as a new purpose for data use or a new type of data sharing — will be communicated by email and through a prominent notice on the platform at least 7 (seven) days before taking effect.

For minor changes — such as text corrections or updates to contact information — no prior notice will be required. We recommend visiting this page periodically to stay informed about 186bet's privacy practices.

Continued use of the platform after a new version of this Policy takes effect constitutes acceptance of the changes. If you disagree with the updated terms, you may close your account by contacting support.

13. Contact the Data Protection Officer (DPO)

186bet has appointed a Data Protection Officer (DPO), as required by Article 41 of the LGPD, responsible for serving as the communication channel between the company, data subjects, and the Autoridade Nacional de Proteção de Dados (ANPD).

To contact 186bet's DPO regarding any privacy or data protection matter, please use the channels below:

• Email: contato@186bet.best (subject: "Privacy — LGPD");
• Live chat: available 24 hours a day directly on the 186bet platform;
• Response time: within 15 business days of receiving the request.

186bet's DPO is available to answer questions about this Policy, guide users on exercising their rights under the LGPD, receive complaints, and liaise with the ANPD on the company's behalf when required.