Responsible Gambling
186bet believes that Sports Betting and casino games are entertainment — and all entertainment has healthy limits. Here you will find the tools, information, and support you need to play in a mindful, balanced way that does not harm your life or the lives of those around you.
What It Is
There's a big difference between betting on the Brasileirão for fun — the thrill of seeing if your Flamengo pick comes through — and betting in a way that starts affecting your daily life, your finances, or your relationships. 186bet exists for the first kind of experience.
Responsible gambling means entering the platform knowing exactly how much you can spend, setting that limit before you open the app, and sticking to it even when a session isn't going your way. It means playing with money you've set aside for entertainment — not money earmarked for rent, utilities, or groceries.
186bet has no interest in users who bet beyond their means. From a business perspective, the financial and emotional well-being of our users is what ensures they keep enjoying the platform for years — not just weeks. It is that simple.
That's why 186bet invested in a real set of control tools — not just legal boilerplate in the footer, but features accessible at any time through your account settings, putting you in control of your own gambling experience.
Golden Rules
Need help right now? CVV (Centro de Valorização da Vida) can be reached at 188, 24 hours a day, every day of the year, free of charge and confidentially. 186bet support is also available via live chat.
Available Tools
All the tools below are available free of charge in your 186bet account settings, at any time, with no need to contact support.
Set a maximum daily, weekly, or monthly deposit limit. Once configured, the system automatically blocks any deposit that exceeds your chosen limit, regardless of the payment method — Pix, boleto, card, or PicPay. Limits can be reduced at any time with immediate effect; increases only take effect after 7 days, giving you time to reconsider.
Set the maximum time you want to spend on the platform in a single session. When the time is up, 186bet displays an alert and, if you configured automatic logout, signs you out of your account. It is a simple way to prevent an afternoon at the Live Casino from stretching into the early hours without you realizing it.
Need a break but do not want to close your account? A temporary pause blocks access to the platform for 24 hours, 7 days, 30 days, or 90 days — your choice. During the pause, you cannot log in, deposit, or place bets. Your balance is preserved and any pending withdrawals continue to be processed normally.
Self-exclusion is the most restrictive tool and is recommended for anyone who feels they have lost control over their gambling habits. You can self-exclude for periods of 6 months, 1 year, 2 years, or permanently. Once activated, self-exclusion cannot be reversed before the period ends. 186bet will also take steps to avoid sending marketing communications during the period.
Beyond deposit limits, you can set a maximum amount per individual bet — whether on Sports Betting markets like Brasileirão or casino games such as roulette and blackjack. This prevents high-value impulsive bets that could wipe out your balance in one go.
Access a detailed history of all your bets, deposits, withdrawals, and gaming sessions. Reviewing your platform usage patterns over time is one of the most effective ways to notice whether your behavior is shifting toward something concerning. Your history is always available in the account dashboard, with no time limit.
How to activate: Go to your 186bet account settings, click "Responsible Gambling" and choose the tool you want. All changes take effect immediately — except deposit limit increases, which have a 7-day waiting period. Questions? Our support team is available on live chat 24 hours a day.
Our Commitment
Responsible gambling is an institutional commitment at 186bet — not just a section of the website. Here's what that looks like in practice.
186bet verifies the age of all users before releasing withdrawals. No account belonging to a user under 18 remains active on the platform. In addition to the CPF, the KYC process requires a photo ID to confirm the user's actual date of birth. It is a step that protects not only the platform, but young people as well.
The 186bet platform sends automatic alerts when you're approaching the limits you've set — whether for session time, amount wagered, or monthly deposits. Alerts appear on screen and can also be configured to arrive by email or push notification on your phone.
All 186bet support agents are trained to recognize signs of problem gambling during conversations with users. If an agent notices risky behavior — such as repeated requests to reactivate an account after a break, or reports of losses affecting personal life — they are instructed to proactively offer responsible gambling tools.
186bet does not send promotions or reactivation offers to users who are on a voluntary pause or self-exclusion. There are no "come back and play" pop-ups or "you're missing out" emails during time-away periods. When a user decides to stop, the platform respects that decision without any pressure.
186bet displays odds clearly and updates them in real time. The terms of every promotion — including rollover requirements — are shown before the user accepts the bonus. There is no fine print: transparency in the rules is a core part of the platform's responsible gambling approach.
186bet's support chat is staffed by real people, 24 hours a day, in Brazilian Portuguese. If you need to talk about limits, self-exclusion, or simply have questions about how to better manage your platform usage, there is an agent available right now — no bots, no long queues, no judgment.
Warning Signs
Problem gambling rarely starts in an obvious way. It creeps in gradually — a session that runs longer than planned, a deposit made just to "win back yesterday's losses," a persistent urge to think about the next bet even during moments that should be dedicated to other things.
Some signs worth paying attention to:
If you identified with two or more of the items above, consider activating self-exclusion right now through your 186bet account settings and seeking professional support. You don't have to wait for things to get worse.
Self-Assessment
Answer the questions below honestly. If you answer "yes" to three or more, it may be time to talk to someone or activate 186bet's control tools.
Have you ever ended up betting more than you planned when you opened the platform, promising yourself it would be "just a little"?
Have you ever felt the urge to win back a loss before closing the app — even knowing you should stop?
Has someone close to you — a spouse, family member, or friend — ever expressed concern about how often or how much you bet?
Have you ever used money set aside for bills or essential expenses to make a deposit, telling yourself you would "replace it later"?
Has betting affected your sleep, your productivity at work, or your enjoyment of activities you used to love?
Have you tried to cut back or stop gambling, but returned sooner than you promised yourself you would?
Step by Step
It takes less than 2 minutes. All tools are in the same place and take effect immediately — except limit increases, which have a 7-day waiting period.
Visit the website or open the app on your Android or iOS device and log in with your email and password.
Click on your profile icon in the top right corner and select "Settings" from the menu.
Inside your settings, you'll find the Responsible Gambling section with all available tools.
Select deposit limit, session limit, temporary pause, or self-exclusion and configure the parameters.
Most restrictions take effect immediately after confirmation. You will receive a confirmation email.
Commitment by Pillars
Clear odds, bonus terms with no fine print, and a complete betting history always within reach. You always know exactly what's happening with your money at 186bet.
You have full control over your account limits. 186bet provides the tools — how and when you use them is entirely up to you.
When you decide to take a break or self-exclude, 186bet respects that without questions and without reactivation campaigns for the duration of your chosen period.
Mandatory age verification, support staff trained to identify signs of problem gambling, and immediate blocking of accounts belonging to users under 18.
Would you prefer help from support? If you would prefer to have a 186bet support agent set up the restrictions for you — without having to navigate the settings yourself — just open the live chat now. Support is available 24 hours a day, every day, in Brazilian Portuguese.
Specialist Help
186bet takes care of the experience within the platform. For emotional support and specialist guidance on problem gambling, these are the resources available in Brazil.
Free, confidential emotional support. If you're going through a tough time — including financial losses from gambling — CVV offers a judgment-free ear.
CAPS are public mental health services available across Brazil. They offer free psychological and psychiatric support for people dealing with gambling-related issues and other behavioral dependencies.
The 186bet team is available 24 hours a day to help with activating limits, self-exclusion, or any questions about the platform's responsible gambling tools.
Bet Responsibly
Sign up and set your limits from day one. Minimum deposit of R$ 20.00 via Pix, withdrawals in under 5 minutes, and all responsible gambling tools available for free in your account.
Common Questions
Straight answers about the control tools and 186bet's commitment to healthy gambling.